79bet Privacy Policy — How We Handle Your Data

1. Introduction

79bet is committed to protecting the privacy of all players who use the Platform at https://79bet.cam. This Privacy Policy describes how 79bet collects, stores, uses, and discloses personal information in connection with the operation of the Platform and the provision of betting, casino, and gaming services to players in Bangladesh.

By creating a 79bet account or continuing to use the Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with this policy, you must not use the Platform.

2. Information We Collect

79bet collects two categories of information: information you provide directly when registering and using the Platform, and information collected automatically as you interact with the Platform.

Information You Provide

• Registration information: your full name, date of birth, and the mobile number you use to register your 79bet account. This information is required to create an account and is used for identity verification and age confirmation.
• Payment information: the mobile wallet identifier (bKash, Nagad, Rocket, or Upay number) associated with deposits and withdrawals on your account. 79bet does not store full mobile banking credentials or PIN numbers.
• Communications: messages, queries, or complaints you submit to the 79bet support team through the Platform's support channel. These are retained to resolve disputes and improve our support quality.
• Verification documents: identity documents or proof-of-age materials you may be asked to submit as part of KYC verification. These are processed securely and retained only for as long as required by our verification policy.

Information Collected Automatically

• Device and technical data: the type of device you use (typically an Android phone in Bangladesh), browser type, operating system version, and screen resolution. This helps us optimise the Platform's performance for the devices our players actually use.
• IP address and approximate location: used to detect unusual login activity, identify potentially fraudulent sessions, and comply with responsible gaming obligations. 79bet does not use IP data for targeted advertising.
• Session and activity data: pages visited on the Platform, games played, betting history, deposit and withdrawal transactions, and time spent on the Platform. This data is used to operate the Platform, detect fraud, and personalise your experience.
• Cookie data: small files stored on your device that allow the Platform to remember your session state, language preference, and certain display settings between visits. See Section 7 for full details on cookies.

3. How We Use Your Information

79bet uses the personal information collected from players in Bangladesh for the following purposes. We do not use personal information for any purpose not listed below without first obtaining your explicit consent.

• To create and manage your 79bet account, including verifying your identity and age at the time of registration and at any subsequent verification request.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate transaction records for your account.
• To provide, operate, and improve the Platform, including diagnosing technical issues, improving page load performance on Android mobile browsers, and optimising game rendering for Bangladeshi mobile networks.
• To detect and prevent fraud, bonus abuse, money laundering, and other prohibited activities, in compliance with anti-fraud and responsible gaming policies.
• To send you service-related communications such as deposit confirmations, withdrawal notifications, account security alerts, and updates to these policies. These communications are essential to the operation of your account and cannot be opted out of while your account is active.
• To comply with any applicable legal obligations, including responding to lawful requests from government authorities or law enforcement agencies in Bangladesh where required by applicable law.

79bet does not use your personal information to build advertising profiles, sell data to third-party marketers, or make automated decisions that significantly affect your rights without human review.

4. Legal Basis for Processing

79bet processes your personal data under the following legal bases, which apply depending on the specific type of processing activity involved.

• Contractual necessity: processing required to fulfil the service agreement between 79bet and the player — including account creation, deposits, withdrawals, and bet settlement.
• Legitimate interests: processing carried out in 79bet's legitimate interest in operating a secure, fair, and fraud-free platform, where those interests are not overridden by the player's privacy rights.
• Consent: where you have explicitly consented to a specific type of processing, such as receiving optional promotional communications about 79bet bonuses, BPL promotions, or seasonal offers.
• Legal obligation: processing required to comply with applicable legal requirements, including anti-money laundering obligations, fraud reporting duties, and responses to lawful government requests.

5. Payment Data and Mobile Wallets

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or Upay, 79bet records the mobile wallet number associated with the transaction and the transaction amount and reference ID. This information is required to process the payment accurately and to provide a transaction record to the player on request.

79bet does not have access to your mobile banking password, mobile money PIN, OTP codes, or full account credentials. Payment transactions are completed directly between your mobile wallet provider and 79bet's payment processing partners. 79bet does not store sensitive authentication data beyond the minimum required to verify that a transaction was completed successfully.

6. Sharing of Information

79bet does not sell, rent, or trade your personal information to third parties. We share personal data only in the following limited and specific circumstances.

• Service providers: third-party vendors who assist 79bet with Platform operations, including payment processing partners (bKash, Nagad, Rocket, Upay), identity verification providers, and technical infrastructure providers. These parties process data on 79bet's behalf under confidentiality obligations and are not permitted to use your data for their own independent purposes.
• Legal and regulatory authorities: where 79bet is required by applicable law, court order, or governmental authority to disclose personal information. In such cases, 79bet will disclose only the minimum information required and will notify the affected player where legally permissible to do so.
• Fraud prevention and security: in cases of suspected fraud, money laundering, or account misuse, 79bet may share relevant account data with fraud prevention services or law enforcement to protect the integrity of the Platform and its players.
• Business transfers: if 79bet undergoes a merger, acquisition, or sale of assets, player data may be transferred as part of that transaction. Players will be notified of any such transfer and of any resulting changes to this Privacy Policy.

79bet does not share personal data with social media companies, advertising networks, data brokers, or any third party for marketing, profiling, or targeting purposes.

7. Data Retention

79bet retains personal data for as long as your account is active and for a period after account closure as required to fulfil legal, regulatory, and anti-fraud obligations. Transaction records, including deposit and withdrawal history, are typically retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping requirements.

Identity verification documents submitted as part of KYC are retained for the period required by applicable regulations. Once the retention period expires, such documents are securely deleted. If you wish to request early deletion of specific data, see Section 9 on your rights.

8. Cookies and Tracking Technologies

79bet uses cookies and similar local storage technologies to support core Platform functionality. Cookies are small text files placed on your device when you visit the Platform. 79bet uses three categories of cookies.

• Essential cookies: required for the Platform to function. These include session authentication cookies that keep you logged into your 79bet account during an active session. Without these cookies, the Platform cannot operate correctly.
• Functional cookies: used to remember your preferences such as language selection and display settings, so you do not need to re-enter them on every visit.
• Analytics cookies: used to understand how players interact with the Platform — which pages are visited most often, where players spend the most time, and which features generate the most engagement. This data is used in aggregate form only and is not linked to individual player identities.

You may disable cookies through your mobile browser settings. However, disabling essential cookies will prevent you from logging into your 79bet account and using key Platform features. 79bet does not use third-party advertising cookies or cross-site tracking technologies.

9. Data Security

79bet implements industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and the Platform is encrypted using SSL (Secure Sockets Layer) technology. Account access is protected by password authentication, and 79bet's internal systems restrict access to player data to authorised personnel only on a need-to-know basis.

While 79bet takes reasonable and appropriate steps to safeguard your personal data, no method of transmission over the internet or method of electronic storage is completely secure. 79bet cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights, 79bet will notify affected players promptly and take immediate steps to mitigate the impact.

10. Your Privacy Rights

As a player on 79bet, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the 79bet support team through the Platform. We will respond to all verified requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data 79bet holds about you, including a summary of how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of data we hold pending verification.
• Right to withdraw consent: where processing is based on your consent (for example, optional promotional communications), you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

79bet will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive. We may ask you to verify your identity before processing a request to protect your account security.

11. Children and Minors

The 79bet Platform is strictly intended for adults aged 21 years and above. 79bet does not knowingly collect or process personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will immediately delete all such data and close the associated account. If you believe a minor has registered an account on 79bet, please contact our support team immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

79bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make a material change to this policy, we will update the effective date shown at the top of this page and, where practicable, provide notice to active players through a notification on the Platform.

Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how 79bet protects your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 79bet handles your personal data, please contact the support team through the support channel available on the Platform. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

You may also contact us by email at: [email protected]