Responsible Gaming at 79bet

1. Our Commitment to Responsible Gaming

At 79bet, we recognise that for a small number of people gambling can become a problem. Problem gambling can affect players of all backgrounds, and it is never something to be ashamed of. Recognising the signs early and taking action is the most important step a player can take.

79bet is designed for entertainment only. The games on our Platform — including cricket betting, live casino, slots, and crash games — are a form of leisure, not a source of income. We strongly encourage all players to treat gambling as one of many forms of entertainment and never to gamble with money they cannot afford to lose.

Our responsible gaming programme covers five core areas: age verification, deposit limits, session time controls, cooling-off periods, and self-exclusion. Each of these tools is available to players through the 79bet account settings panel or by contacting our support team directly.

2. Age Restriction — 21+ Only

The 79bet Platform is strictly intended for adults who are 21 years of age or older. This age restriction is enforced at the point of registration and through ongoing verification checks. Players who are found to be under the age of 21 will have their accounts permanently closed and any remaining balance returned, provided the funds are not linked to fraudulent activity.

Parents and guardians in Bangladesh are encouraged to use parental control software to prevent underage individuals from accessing gambling platforms. If you believe a minor may have accessed the 79bet Platform, contact our support team immediately at [email protected] so we can investigate and act without delay.

3. Responsible Gaming Tools

79bet provides a range of practical tools to help players manage their gambling activity. All tools are available to active players through the account settings panel or by submitting a request to the support team.

4. Deposit Limits in Detail

Deposit limits allow you to take direct control of how much money you transfer to your 79bet account within a given period. This is one of the most effective ways to keep gambling within your personal budget and avoid spending more than you intended.

• Daily deposit limit: sets a maximum amount you can deposit in a single calendar day. Once the limit is reached, no further deposits are accepted until the next day.
• Weekly deposit limit: sets a total cap for all deposits across a rolling 7-day period. Ideal for players who prefer weekly budgeting.
• Monthly deposit limit: caps the total deposits you can make in a calendar month. This is the most common limit used by players who set a monthly entertainment budget.
• Limit increases take effect after a 24-hour reflection period. Limit reductions take effect immediately so you can act quickly if you feel your spending is getting out of hand.

To set or adjust a deposit limit, log in to your 79bet account and navigate to Account Settings, or contact the support team and we will configure it on your behalf within one business day.

5. Time-Out and Cooling-Off Periods

If you feel you need a break from gambling but are not ready to self-exclude permanently, 79bet offers time-out and cooling-off options that allow you to pause your account for a set period without closing it entirely.

• 24-hour time-out: a short pause that takes effect immediately. During the time-out window you cannot place bets or make deposits. Your account remains open and resumes automatically after the period ends.
• 7-day cooling-off: a week-long break, useful after a losing streak or whenever gambling stops feeling fun. All pending withdrawals are processed normally during the period.
• 30-day cooling-off: a full month away from the Platform. After 30 days your account unlocks automatically unless you choose to extend or escalate to self-exclusion.

Time-out and cooling-off periods cannot be shortened or reversed once activated. This is intentional — it gives you a genuine break from impulse decisions. To activate any time-out option, contact 79bet support and the measure will be applied immediately.

6. Self-Exclusion

Self-exclusion is the most serious responsible gaming tool available on the 79bet Platform. When you self-exclude, your account is blocked and you are prevented from creating new accounts or logging in for the duration of the exclusion period. Self-exclusion is the right option if you feel gambling is no longer something you can manage safely on your own.

79bet offers two self-exclusion durations.

• Temporary self-exclusion (minimum 6 months): your account is locked for the chosen period. At the end of the period, a mandatory 7-day reflection window opens before re-access is granted.
• Permanent self-exclusion: your account is closed indefinitely. This action cannot be reversed. Any eligible balance at the time of exclusion will be refunded to your registered bKash or Nagad wallet.
• During any self-exclusion period, 79bet will not send promotional communications to the excluded account and will reject any attempt to create a new account using the same identity or phone number.

To initiate self-exclusion, contact 79bet support through the Platform or by email. Your request will be actioned the same day it is received.

7. Warning Signs of Problem Gambling

It can be difficult to recognise when gambling stops being entertainment and starts becoming a problem. The following are common warning signs. If any of these apply to you or someone you know, please reach out for help.

• !Gambling with money set aside for rent, food, or family expenses such as school fees.
• !Chasing losses — continuing to bet in an attempt to recover money already lost.
• !Lying to family members or friends about the amount of time or money spent on gambling.
• !Feeling anxious, irritable, or restless when you are not gambling or when trying to cut down.
• !Borrowing money from bKash contacts, friends, or family to fund gambling activity.
• !Neglecting work, studies, or responsibilities in Dhaka, Chittagong, Sylhet, or wherever you are based, because of time spent gambling.

Recognising these signs in yourself takes courage. It does not mean you have failed — it means you are taking control. 79bet's support team is available to help you access the right tools without judgement.

8. Tips for Safer Play

Even if gambling has not become a problem for you, adopting safer play habits from the start helps ensure it stays that way. 79bet recommends the following practices for all players.

• Set a budget before you start and never exceed it — decide in advance how much you are willing to spend during a session and treat that amount as the cost of entertainment.
• Use deposit limits on 79bet to automate your budget discipline — setting a ৳2,000 or ৳5,000 weekly cap is a simple and effective guardrail.
• Take regular breaks — step away from the Platform every 30-45 minutes. If you find it hard to stop, that is a signal worth paying attention to.
• Never gamble under the influence of alcohol or when you are emotionally distressed — poor emotional states lead to impulsive decisions and higher losses.
• Only gamble with money you can genuinely afford to lose — never use funds earmarked for essential expenses such as rent, utility bills, or groceries.
• Keep gambling in perspective — balance time on 79bet with other activities you enjoy, whether that is following BPL cricket, spending time with family, or exploring Cox's Bazar during the holiday season.

9. Get Support

If you feel that gambling is affecting your life, your finances, or your relationships, please do not hesitate to reach out. Getting help early makes a significant difference. 79bet's support team is trained to handle sensitive situations with discretion and to connect you with the appropriate responsible gaming tools immediately.

79bet promotes responsible gaming for all players in Bangladesh. This Platform is intended for adults aged 21 and above only. If you feel gambling is affecting your life, please seek help promptly — early action is always the best action.